IGLOOTV - FAQ and Confirmed Information - Release: 2012

 I've been speaking to IGLOO Team and Mango Communications about the new IGLOO TV service that is about to be released to the New Zealand public mid next year and have managed to get some confirmed information about the product and service for curious kiwi's. All information was from an official PDF document provided by IGLOO. 

What is IGLOOTV?

Igloo is an exciting new pre‐pay telly service which offers Kiwis more choice and flexibility than ever before. It’s the first of its kind.Igloo comes with an easy‐to‐install set top box with no long term contracts and no termination fees! You pay for what you want to watch when you want to watch it. This is pre‐pay TV!Igloo offers a great range of free to air channels and pay television channels, plus over a 1,000 pay‐on‐demand titles to choose from and live pay‐per‐view sporting events too.Even if you don’t buy the 11 channel pack you can still use your Igloo set top box to watch all of the free to air channels, and you can still purchase any of the great live pay‐ per‐view sporting events and/or rent any of the 1,000 plus video‐on‐demand films and TV episodes. 

Why was IGLOO released?

Because Kiwis have asked for it. IGLOO just completed 6 months of research where we asked Kiwis about every part of their TV experience, from what they wanted to pay, to what they wanted to watch, even down to the look and feel of the set top box and they took all of that research and created Igloo. 

What's the Cost for IGLOO?

The retail price of the set top box is yet to be confirmed the they are aiming to sell it for under $200.For around $25 Kiwis can receive 11 channels of great content for 30 days on top of all free to air channels (in Hi Definition when available).There is also access to a video‐on‐demand library of more than 1,000 titles to rent from and great live pay‐per‐view sporting events.The Igloo box also comes with live pause, a handy home media player and so much more.This is really the simplest, most flexible, no termination fees, pre‐pay model. 

What channels are available?

  • All freeview channels
  • Vibe
  • UKTV
  • BBC World News
  • BBC Knowledge
  • Kidzone24
  • MTV Hits
  • National Geographic Channel
  • Animal Planet
  • Comedy Central
  • Food TV
  • TVNZ Heartland

 

Will any additional channels be coming?

No additional channels will be launched in the foreseeable future. 

Will this be a contract service?

No long term contracts, no termination fees. That is why this is such a flexible option. You can opt in and out of paid content whenever you want, paying through the set top box, via the website, or via our call centre. 

So how much will it cost to rest an On Demand title for a 48 hour period?

It’ll vary between $4 and $7 per movie and $1 and $3 per TV episode. 

Will there be sports available?

You can purchase live pay‐per‐view programmes such as big rugby games or a netball game. You don’t need to have bought a channel pack to access sport content. Prices will be announced later. 

Will the film download to my hard drive like MYSKY?

No, it will stream over the internet.After purchasing a film you will have 48 hours to watch it as many times as you wish. 

Can I live pause?

Yes you can by simply plugging in a USB stick. A USB stick allows you to live pause and also to buffer for up to four hours depending on the size of your USB stick. 

Will streaming eat into my datacap?

Streaming will use your data.However, to put that in perspective, a full feature film is only 2GB and, according to our research, most Kiwis have a datacap of at least 20GB per month.Igloo will be in on-going discussions with all the telcos. Igloo are looking at getting 0 rated content deals with some Telco partners. 

Great! When will be able to get IGLOO?

Igloo will launch in the first half of 2012, to offer a great alternative in time for the beginning of the Digital Switch Over (DSO) in September 2012. 

Some additional information:

I notice it supports live pause, however does it support recording and scheduled recording like MySky? NoDoes the device have a WiFi enabled connection or would it have to be connected directly to the router for movies on demand? Yes it does have a WiFi enabled connection.Does the Device support playing movies off the Hard-Drive/Memory Stick? Such as "DivX support" (Example, Purchased and downloaded movies from iTunes). Yes it does provide DivX support........................................................................................................I will be receiving IGLOO when it's released so I can do a full video review on the product for those interested. This will provide information on performance, quality and any other questions I may be able to answer. As for now IGLOO have provided a PDF document you can download here to read any further FAQ's.Follow @IGLOOTV on TwitterSo what do you think about IGLOO so far? Are you considering cancelling your SKYTV subscription to get IGLOO?

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