customer service

How a Candle Company Uses Social Media to Drive a Better Customer Experience

The best marketers today are building loyal fans by engaging with their audience in the comments and in…

Your brand online – keep your eyes peeled

Recently there was word of a

GAP uses Social Media to give customers discounts

US clothing company, GAP has launched a new…

Web Contact Fail

Recently I was looking for some information and knew who I wanted to deal with to get it. I…